Chaty
by Premio
A multi-channel chat widget covering WhatsApp, Messenger, SMS, email and more.
This link may earn us a commission. It never changes our rating.
What Chaty does
A multi-channel chat widget covering WhatsApp, Messenger, SMS, email and more.
It sits in the chat part of a WordPress stack and is sold by Premio on a freemium basis. We recommend it in our chat guides because it does that one job well without asking you to rebuild the rest of the site around it.
Every plugin adds work to a page request, so treat this as a decision with a cost. Record a speed test before you install it and run the same test afterwards, on the same page, so you know exactly what it charged you.
Real user ratings
Score
5/5
Reviews
1,240
Active installs
300,000+
Downloads
7.7M
Latest version
3.6.0
Last updated
2026-09-02
These figures come straight from the public WordPress.org plugin directory API for version 3.6.0, not from us. Check them yourself on the WordPress.org listing. Our own editorial score is 4.8/5.
Where Chaty ranks elsewhere
Chaty does not appear in the published "best of" lists we track from WPBeginner, TechRadar, Kinsta, Themeisle and similar sites. That is not a mark against it - those roundups are short and skew towards the biggest names.
What changed in the latest version
- HTML attribute issue fixed
- Live chat connection improvement
- Live chat view window bug fixed.
Release notes are the developer's own words, published on WordPress.org. Read the full changelog
Pros and cons
- Every channel in one button
- A free tier you can trial before paying
- Actively maintained and used on production sites we test
- Free plan caps channels
- The features most sites need sit in the paid tier
How to use it
- 1Install on a staging copy first if the site takes money.
- 2Work through the setup wizard and connect any external accounts it needs.
- 3Configure the one feature you installed it for, and leave the rest off.
- 4Test the result as a logged-out visitor on both mobile and desktop.
- 5Re-run our speed test to confirm the plugin has not cost you load time.
How it compares
Other chat plugins we recommend, with their rating and pricing model.
| Plugin | Our rating | WordPress.org | Pricing | Best for |
|---|---|---|---|---|
| Chaty | 4.8 | 5 (1,240) | Freemium | Every channel in one button |
| Click to Chat | 4.8 | 4.8 (131) | Freemium | Very light and free |
| Joinchat | 4.9 | 4.7 (189) | Freemium | Best free WhatsApp button |
| WP Social Chat | 4.4 | n/a | Freemium | Multiple agents with schedules |
Guides that cover Chaty
Alternatives
Other chat plugins
Click to Chat
HoliThemes
Free WhatsApp chat widget with prefilled messages and per-page display rules.
131 reviews · 21.0M downloads · v4.44
Joinchat
Creame
Adds a WhatsApp chat button with page rules, delays and analytics events.
189 reviews · 18.3M downloads · v6.3.2
WP Social Chat
QuadLayers
WhatsApp chat with multiple agents, availability hours and conversion tracking.