WooCommerce Twilio SMS Notifications
by WooCommerce
Sends order status texts to customers and admins from WooCommerce via Twilio.
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What WooCommerce Twilio SMS Notifications does
Sends order status texts to customers and admins from WooCommerce via Twilio.
It sits in the sms part of a WordPress stack and is sold by WooCommerce on a premium basis. We recommend it in our sms guides because it does that one job well without asking you to rebuild the rest of the site around it.
Every plugin adds work to a page request, so treat this as a decision with a cost. Record a speed test before you install it and run the same test afterwards, on the same page, so you know exactly what it charged you.
Real user ratings
WooCommerce Twilio SMS Notifications is sold outside the WordPress.org directory, so there is no public user rating to quote. Our own editorial score is 4.1/5, based on the vendor documentation, the refund window and the measured performance cost.
Where WooCommerce Twilio SMS Notifications ranks elsewhere
WooCommerce Twilio SMS Notifications does not appear in the published "best of" lists we track from WPBeginner, TechRadar, Kinsta, Themeisle and similar sites. That is not a mark against it - those roundups are short and skew towards the biggest names.
What changed in the latest version
WooCommerce Twilio SMS Notifications does not publish a changelog we can read automatically, so check the vendor's own release notes before you update a live site.
Pros and cons
- Order updates customers actually read
- Paid support and updates from the vendor
- Actively maintained and used on production sites we test
- Premium extension plus Twilio fees
- Renewal cost is annual and per site
How to use it
- 1Install on a staging copy first if the site takes money.
- 2Work through the setup wizard and connect any external accounts it needs.
- 3Configure the one feature you installed it for, and leave the rest off.
- 4Test the result as a logged-out visitor on both mobile and desktop.
- 5Re-run our speed test to confirm the plugin has not cost you load time.
How it compares
Other sms plugins we recommend, with their rating and pricing model.
| Plugin | Our rating | WordPress.org | Pricing | Best for |
|---|---|---|---|---|
| WooCommerce Twilio SMS Notifications | 4.1 | n/a | Premium | Order updates customers actually read |
| WP SMS | 4.4 | 4.1 (107) | Freemium | Very wide gateway support |
